White Plains Housing Authority

AFTER HOURS CALL: 800-485-8728

About 
White Plains Housing Authority

The White Plains Housing Authority provides housing assistance to low-income residents through the management of Low Rent Public Housing. This program is income based, and the eligibility guidelines are set by HUD. There may be waiting lists for these rentals, and at times, the lists may close to new applicants based on the size and length of wait. If you are in need of housing assistance in the area, please contact the Housing Authority directly to obtain more information about eligibility requirements, rental availability, the status of any waiting lists and their application procedures.

MEMORANDUM
To: All Winbrook Residents
From: Winbrook Management
Date: May 15, 2025
Subject: Updates to Pet Policy & Work Order Procedures
________________________________________________________
Dear Residents,
Please be advised that changes have been made to the Winbrook Pet Policy and Work Order charges.
These updates are part of our ongoing efforts to improve the quality of life and services provided to all residents.
A full copy of the updated policies is available in the following ways:
     • By clicking the buttons below:
     • In hard copy format upon request at the Main Office
We encourage all residents to carefully review the revised policies.​We encourage all residents to carefully review the revised policies. If you have comments or concerns, you may submit them in writing by, June 15, 2025, which is 30 days from the date of this notice.
All written comments must be placed in the green drop box located outside the Main Office and addressed to the attention of Executive Director Denise Brooks. Your feedback is important to us. Thank you for your cooperation and continued commitment to keeping Winbrook a safe and respectful community for all.

Sincerely,
WPHA Management

Pet Owner Policy Work Order Fees

White Plains Housing Authority Summer Hours

Office Hours:

MONDAY: 8:00 A.M. - 4:30 P.M.

TUESDAY: 8:00 A.M. - 4:30 P.M.

WEDNESDAY: 8:00 A.M. - 4:30 P.M.

THURSDAY: 8:00 A.M. - 4:30 P.M.

FRIDAY: 8:00 A.M. - 1 P.M.


White Plains Housing Authority
New Summer Office Hours
Effective Monday, June 23, 2025, through Friday, October 3, 2025,
the new office hours will be:

In observance of two major holidays, Independance Day (June 30-July 3) and
Labor Day (September 2-5), the office hours will be 8:00 A.M. - 4:00 P.M.

Print English​  Print Spanish Print Creole   

Click the pictures below for direct service phone number

Denise Brooks-Jones, Executive Director

Leadership Vision and Strategy

Denise was born and raised in the Bronx, New York. She has been married to Garry Jones for 45 years, and together they have two children and three granddaughters.
She earned both her associate and bachelor's degrees from Monroe College, a private for-profit institution in New York City, before going on to complete a Master of Business Administration. Denise began her career in healthcare management, eventually rising to become the Administrator of Lincoln Hospital within the New York City Health & Hospitals Corporation.
 
In 2002, drawing on her strategic management experience and strong ability to navigate complex business challenges, Denise transitioned to the public housing sector as an Administrator at the White Plains Housing Authority. Within a few years, she advanced to Deputy Director and later assumed the role of Executive Director. Under her leadership and in collaboration with her team, White Plains Public Housing has evolved into a nationally recognized model for affordable housing and urban revitalization.

Denise is an active member of the New York State Public Housing Authority Directors Association (NYSPHADA), the Public Housing Authorities Directors Association (PHADA), and the National Association of Housing and Redevelopment Officials (NAHRO).

2025 
Holiday Calendar

The following holiday schedule will be observed in accordance with Federal and State Laws, City ordinance and union labor agreements.

New Year’s Day – January 1, 2025 
Martin Luther King. Day – January 20, 2025 
Presidents’ Day – Monday 17, 2025 
Good Friday – April 18, 2025 
Memorial Day – May 26, 2025 
Juneteenth – June 19, 2025 
Independence Day – July 4, 2025 
Labor Day – September 1, 2025 
Columbus Day - October 13, 2025     
Election Day – November 4, 2025 
Veterans’ Day – November 11, 2025 
Thanksgiving – November 27, 2025 
Christmas Day – December 25, 2025

Documents and Information

Public Housing
Announcements

  • Renters Insurance
  • Pet Owners Policy
  • Violence Against Women Act
  • Smoke Free Building Policy
  • Parking Rules(English)
  • Parking Rules(Spanish)
  • Parking Warning

Public Housing
Policies & Regulations

  • Pet Owner Policy
  • Violence Against Women Act
  • Smoke Free Building Policy
  • Parking Rules(English)
  • Parking Rules(Spanish)
  • Parking Warning

Section 8 
Announcements

  • Administrative Plan
  • Fraud Notice(English)
  • Fraud Notice(Spanish)
  • Housing  Administrative Agencies

Maintenance Announcements

  • Laundry Room Info.(English)
  • Laundry Room Info.(Spanish)
  • Disposing of Garbage(English)
  • Disposing of Garbage(Spanish)
  • Smoke Alarm Info
  • Smoke Alarm Battery Info

Other Housing Information

  • Public Housing Assistance
  • Senior Medical Assist.(English)
  • Senior Medical Assist.(Spanish)
  • Public Housing Agencies
  • Medicare Assistance(English)
  • Medicare Assistance(Spanish)
  • Early Learning Program(English)
  • Early Learning Program(Spanish)

Helpful Links & Resources

  • Housing & Urban Development
  • Affordable Housing Online
  • New York Craigs List
  • New York Penny Saver
  • Listed Apartments
  • New York Housing Search
  • Apartments for All
  • WRO Incorporated
  • The Bridge Fund
  • Housing Action Council
  • The City of White Plains

Staff

Public Housing

  • Denise Brooks-Jones, Executive Director
  • Jennifer Genovesi, Assistant Director
  • Ronnie Martino, Bookkeeper
  • Cheryl Georgio, Secretary
  • Zhana Rodriguez, Office Assistant
  • Assata Henry, Tenant Relations Assistant

Section 8

  • NaCole Newton, Administrator
  • Mini Nieves, Coordinator
  • Dalila Santos, Coordinator
  • Elizabeth Noone, Coordinator
  • Kay Lee Grant, Office Assistant

Contact Us

223 Dr. Martin Luther King Jr. Blvd.
White Plains, New York 10601
      ​Phone: 914-949-6462 
Fax: 914-949-8211
After Hours Answering Service: 
800-485-8728
Email us: info@wphany.com 

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For 
Maintenance 
Service 

Call: 914-949-6462

Available 8am - 4pm

For 
Section 8 
Service
 
Call: 914-949-6462

Available 8am - 4pm

For 
Public housing
  
Service

 Call: 914-949-6462  

Available 8am - 4pm