White Plains Housing Authority

AFTER HOURS CALL: 800-485-8728

About 
White Plains Housing Authority

The White Plains Housing Authority provides housing assistance to low-income residents through the management of Low Rent Public Housing. This program is income based, and the eligibility guidelines are set by HUD. There may be waiting lists for these rentals, and at times, the lists may close to new applicants based on the size and length of wait. If you are in need of housing assistance in the area, please contact the Housing Authority directly to obtain more information about eligibility requirements, rental availability, the status of any waiting lists and their application procedures.

MEMORANDUM
To: All Winbrook Residents
From: Winbrook Management
Date: May 15, 2025
Subject: Updates to Pet Policy & Work Order Procedures
________________________________________________________
Dear Residents,
Please be advised that changes have been made to the Winbrook Pet Policy and Work Order charges.
These updates are part of our ongoing efforts to improve the quality of life and services provided to all residents.
A full copy of the updated policies is available in the following ways:
     • By clicking the buttons below:
     • In hard copy format upon request at the Main Office
We encourage all residents to carefully review the revised policies.​We encourage all residents to carefully review the revised policies. If you have comments or concerns, you may submit them in writing by, June 15, 2025, which is 30 days from the date of this notice.
All written comments must be placed in the green drop box located outside the Main Office and addressed to the attention of Executive Director Denise Brooks. Your feedback is important to us. Thank you for your cooperation and continued commitment to keeping Winbrook a safe and respectful community for all.

Sincerely,
WPHA Management

Pet Owner Policy Work Order Fees

White Plains Housing Authority Summer Hours

Office Hours:

MONDAY: 8:00 A.M. - 4:30 P.M.

TUESDAY: 8:00 A.M. - 4:30 P.M.

WEDNESDAY: 8:00 A.M. - 4:30 P.M.

THURSDAY: 8:00 A.M. - 4:30 P.M.

FRIDAY: 8:00 A.M. - 12 P.M.

White Plains Housing Authority
New Summer Office Hours
Effective Monday, June 23, 2025, through Friday, October 3, 2025,
the new office hours will be:

In observance of two major holidays, Independance Day (June 30-July 3) and
Labor Day (September 2-5), the office hours will be 8:00 A.M. - 4:00 P.M.

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Click the pictures below for direct service phone number

Public Housing

Section 8

Maintenance

Denise Brooks, Executive Director

Leadership Vision and Strategy

The White Plains Housing Authority ("WPHA") is  excited to announce the appointment of Denise Brooks Jones to the organizations top spot. Denise will serve as the Executive Director and Chief Executive Officer of the WPHA and all of it's affiliated entities.

Denise assumes the position with a track record of over 20 years of executive level public housing industry experience. Prior to receiving the nod for the permanent spot, Denise had successful led the agency's staff in both Assistant and a Deputy Director roles.  Denise stepped in as interim ED/CEO to undertake the Agency's major comprehensive revitalization program, completing Phase 2 and initiating the next, phase 3, of a multi phased undertaking to transform the Winbrook campus. 

Denise's agenda for the organization includes: creating an efficient organization that's able to build and maintain affordable housing in the future, while most importantly focusing on transparency and partnership with our residents said Denise.

2025 
Holiday Calendar

The following holiday schedule will be observed in accordance with Federal and State Laws, City ordinance and union labor agreements.

New Year’s Day – January 1, 2025 
Martin Luther King. Day – January 20, 2025 
Presidents’ Day – Monday 17, 2025 
Good Friday – April 18, 2025 
Memorial Day – May 26, 2025 
Juneteenth – June 19, 2025 
Independence Day – July 4, 2025 
Labor Day – September 1, 2025 
Columbus Day - October 13, 2025     
Election Day – November 4, 2025 
Veterans’ Day – November 11, 2025 
Thanksgiving – November 27, 2025 
Christmas Day – December 25, 2025

Documents and Information

Public Housing
Announcements

  • ●
  • Renters Insurance
  • ●
    Pet Owners Policy
  • ●
  • Violence Against Women Act
  • ●
    Smoke Free Building Policy
  • ●
    Parking Rules(English)
  • ●
    Parking Rules(Spanish)
  • ●
    Parking Warning

Public Housing
Policies & Regulations

  • ●
  • Pet Owner Policy
  • ●
  • Violence Against Women Act
  • ●
    Smoke Free Building Policy
  • ●
    Parking Rules(English)
  • ●
    Parking Rules(Spanish)
  • ●
    Parking Warning

Section 8 
Announcements

  • ●
    Administrative Plan
  • ●
  • Fraud Notice(English)
  • ●
    Fraud Notice(Spanish)
  • ●
    Housing  Administrative Agencies

Maintenance Announcements

  • ●
  • Laundry Room Info.(English)
  • ●
  • Laundry Room Info.(Spanish)
  • ●
    Disposing of Garbage(English)
  • ●
    Disposing of Garbage(Spanish)
  • ●
  • Smoke Alarm Info
  • ●
    Smoke Alarm Battery Info

Other Housing Information

  • ●
    Public Housing Assistance
  • ●
  • Senior Medical Assist.(English)
  • ●
    Senior Medical Assist.(Spanish)
  • ●
    Public Housing Agencies
  • ●
    Medicare Assistance(English)
  • ●
    Medicare Assistance(Spanish)
  • ●
    Early Learning Program(English)
  • ●
    Early Learning Program(Spanish)

Helpful Links & Resources

  • ●
    Housing & Urban Development
  • ●
    Affordable Housing Online
  • ●
    New York Craigs List
  • ●
    New York Penny Saver
  • ●
    Listed Apartments
  • ●
    New York Housing Search
  • ●
    Apartments for All
  • ●
    WRO Incorporated
  • ●
    The Bridge Fund
  • ●
    Housing Action Council
  • ●
    The City of White Plains

Staff

Public Housing

  • Denise Brooks-Jones, Executive Director
  • Jennifer Genovesi, Assistant Director
  • Ronnie Martino, Bookkeeper
  • Cheryl Georgio, Secretary
  • Zhana Rodriguez, Office Assistant

Section 8

  • NaCole Newton, Administrator
  • Mini Nieves, Coordinator
  • Dalila Santos, Coordinator
  • Elizabeth Noone, Coordinator
  • Kay Lee Grant, Office Assistant

Contact Us

223 Dr. Martin Luther King Jr. Blvd.
White Plains, New York 10601
      ​Phone: 914-949-6462 
Fax: 914-949-8211
After Hours Answering Service: 
800-485-8728
Email us: info@wphany.com 

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For 
Maintenance 
Service 

Call: 914-949-6462

Available 8am - 4pm

For 
Section 8 
Service
 
Call: 914-949-6462

Available 8am - 4pm

For 
Public housing  
Service

 Call: 914-949-6462  

Available 8am - 4pm